Viewer access
Let a teammate review the store’s monitoring information without giving them alert-editing or configuration permissions.
SHARED CONTEXT. CLEAR RESPONSIBILITY.
Know who has it covered.
Keep everyone in the loop.
Give each store’s team the right level of access, assign incidents, and retain a record of important actions without building another disconnected task list.
See what you can doTHE PRACTICAL DETAILS
What you can do.
Operator access
Let the people handling incidents acknowledge, assign, snooze, resolve, add notes, and request synchronization.
Admin and owner access
Admins manage rules, destinations, settings, and non-owner members. Owner-level membership changes are reserved for owners.
Store-specific membership
Add a teammate using their Shopify user ID. Activate or deactivate access and keep members associated with the correct store.
An action history
Review recorded changes to alerts, rules, destinations, settings, team membership, and synchronization requests in the store’s audit log.
Context that stays with the work
Assignments and notes live alongside the affected alert, so a handoff does not require reconstructing the issue from chat.
PUT IT INTO PRACTICE
A useful part of
your routine.
Start with the settings that matter to your store, and keep the next step visible.
- 01
Add the right people
An admin or owner adds each teammate’s Shopify user ID and chooses an appropriate role.
- 02
Assign an incident
An operator or higher assigns an alert to an active store member and adds the context they need.
- 03
Review what happened
Use the alert’s notes and the store’s audit history to understand the work and configuration changes.
KNOW WHAT TO EXPECT
A little context.
- Team-member allowances depend on your plan. A role in Store Lookout does not grant new permissions in Shopify itself.
- The audit view shows recent app actions; it is not a complete Shopify catalog edit history. Retention limits apply.
Coming soon for Shopify
Your store. A little more
peace of mind.
Catch the exceptions. Keep your team in sync.
Get ready for a clearer way to run your store.